• Mae'r wefan hon ar gael yn y Gymraeg

Booking terms and conditions, cancellation policy and privacy notice

Booking

Joining instructions will be sent prior to the training course confirming the date and start/finish times.

Please contact Helen Williams (enquiries@data.cymru) or call 029 2090 9500 if you have not received the joining instructions at least 1 week prior to the training course.

Fees

Delegate fees contribute towards the costs of delivering the course, including administration and materials provided by Data Cymru.

Cancellation policy

Cancellations or postponements can only be accepted in writing. If you are unable to attend a substitute may attend in your place but you must inform Helen Williams (enquiries@data.cymru) as soon as possible.

Should Data Cymru cancel the training course a full refund will be made.

Should you cancel, the following charges apply:

  • 15 working days or more prior to the course - no fee
  • 5-10 working days prior to the course – 50% of the costs
  • 5 working days or less (or failure to attend) - 100% of the costs

We reserve the right to cancel or rearrange the training course for reasons beyond our control. If we do, we will always try to offer you a suitable alternative. If you choose not to accept this, we will offer you a full refund.

By booking onto a Data Cymru training course you are agreeing to the above terms and conditions.

Using your personal information

We (Data Cymru) will use any information you provide to us to liaise with you regarding this course and we will store this information until the course has taken place. We will share your information with relevant Data Cymru colleagues and other external facilitators, as necessary. Your contact details will also be available to the other delegates on the course. We process personal data in accordance with the Data Protection Act 2018. Our privacy policy is available on our website. We use Tocyn Cymru as our booking system. Please see Tocyn Cymru’s privacy notice to find out how they use your information.

You can now sign up to our mailing list to be one of the first to hear about future webinars, training sessions or other events Sign up

We, Data Cymru, process data in line with the Data Protection Act 2018 and will not use or share your details for any other purpose. If you would like to be removed from the mailing list, please contact enquiries@data.cymru.