• Mae'r wefan hon ar gael yn y Gymraeg

Hearing from citizens: An introduction to designing and running surveys


To introduce you to some top tips, tools and resources to help you design and run surveys.

The course is intentionally ‘basic’ in its approach and content, and is aimed at beginners. No previous knowledge of survey design or analysis is required.


Surveys are a great way to hear from lots of people quickly and cost-effectively. Information is usually collected via a questionnaire, which can be distributed electronically, on paper, or even via an interview. Perhaps the best-known survey is the Census.

There are many types of survey. Which one you choose will depend on your purpose, the timescale for collecting the results, and the resources available.

Our training course gives practical advice and guidance to help you prepare, produce and design surveys and analyse the resulting data.


By the end of the course, you will understand:

  • survey design
  • the most common sampling techniques
  • how to construct survey questions
  • how to pilot and run a survey
  • how to analyse and present the results.
Image Download our free guide to survey design and analysis
100% of attendees would recommend this training to a colleague

“Content was clear and delivered at a good pace. Both presenters encouraged interaction with the audience which was really good”
Course attendees


To book a place on this course please visit TicketSource to see our available dates and times.

We can also provide training courses specifically for your organisation. We normally limit numbers to 15 but we can provide training at a time and date that suits you for up to 20 delegates. The cost is:

  • Non local government - £750 plus VAT
  • Welsh local authorities - £600 plus VAT

Need further information?


If you’d like further information about this course, then please contact Róisín Roberts. Róisín is our Data Insight and Engagement officer. She supports our engagement and improvement work. She also leads our capacity building work programme.

029 2090 9599